Brandon Wilson

OEF/OIF/OND Veteran, Managing Director, Veterans Services of the Carolinas 


"As a Coordination Center that receives 800 calls a month, data drives many decisions. After reviewing the number of needs our Coordinators were identifying compared to other markets, we felt we were missing the mark. After Bolter Consulting conducted Motivational Interviewing training for all our staff, results happened in 30 days. We went from learning about an average of 1.2 needs per client to 2.5 needs per client, demonstrating we were engaging more effectively from the first phone call. Learning and utilizing Motivational Interviewing skills has made our entire team better, thus creating better health in the community!!"

Emily Gelb

Senior Manager of Community Solutions, Asheville Humane Society, Buncombe County Animal Shelter


"Hillary taught a 3-session MI class to a group of animal welfare staff that included staff from admissions, adoptions, and outreach programs. Her enthusiasm and knowledge of the topic made the class a lot of fun, and her ability to closely relate the topics to our own work resulted in an extremely useful training for all who attended. Participants came away feeling less pressure to fix their clients’ lives and with the confidence to start helping clients find their own motivation and reach their own goals. A must-have for animal welfare professionals at any level who work with members of the public!"

Youngmee Hahn

Speech Pathologist


“Now that I've had a couple days to process the training experience, I'd like to send you a very heartfelt thank-you. I learned so much and really appreciate your supportive, evocative, affirming instructional style (look at me using my MI vocabulary!) You created an environment where it felt safe to go out on a limb and try new things that felt uncomfortable. It felt so empowering and inspiring to walk away from your training feeling like I actually have (at least a beginner's version of ) the skills I need to start putting MI into practice.” 

Hillary Bolter presented a series of Motivational Interviewing workshops through our continuing education training program. Her workshops were well-received and highly reviewed. Clearly, Hillary has a passion for teaching this evidence-based treatment model. As I worked with Hillary to organize these events, I found her to be very professional and accommodating. If you are considering organizing or attending a Motivational Interviewing training, I highly recommend Hillary’s services.

John Sanders

The training helped me release myself from feeling totally responsible for other people's lives.

Substance Abuse Program Director​